Shorten wait times and improve your customers' waiting experience with a smart queue management system.
Streamlined queue management solutions can help businesses overcome the universal frustration of waiting in line. Vizitor's advanced queue management options provide a range of solutions, from simple ticketing to customized customer journey platforms that can seamlessly integrate with a business's operations. By improving the overall waiting experience, businesses can keep their customers happy and increase their profits.
Enhance Customer Experience
Our solutions offer a seamless experience for your customers with self-check-in, automatic service assignment, real-time updates, and clear navigation. By bringing structure and certainty to your waiting room, you can enhance the overall customer experience.
Boost Staff Efficiency
With our automated notifications, customer segmentation, and real-time dashboard, your staff can be more productive and efficient in managing customer flow, leading to increased service capacity. By improving staff efficiency, you can boost your business's productivity and profits.
Optimize Services
Our solutions integrate and combine systems to cut administration costs, improve customer and employee experiences, and optimize service capacity. By optimizing your services and operations, you can provide a more efficient and effective experience for your customers while also reducing costs.
Queue Management System Stats You Need to Know
Reduces wait
times
Increases customer
satisfaction
Improves staff
efficiency
Mobile ticketing reduces
wait times
Department Creation
Efficiently manage visitors by creating multiple departments and assigning employees to manage visitors in those departments.
Employee Department Update
With QMS, updating the department of employees is hassle-free and easy, ensuring that your visitor management process is always up-to-date.
Token Generation
The QMS generates unique tokens department-wise with serial numbers for each department. The serial numbers increase for each token generated in each department, making visitor tracking a breeze.
Real-time Notifications
Stay up-to-date with visitor arrivals with real-time notifications that employees in a particular department receive when a visitor arrives at their department.
Visitor Request Acceptance
An employee in the department can easily accept the visitor request, and the notification is removed from other employees in the same department, reducing confusion and making the process more efficient.
Counter Details Notification
Once an employee accepts the visitor request, the visitor receives a notification with the counter details, making their visit smooth and hassle-free.
Department Transfer
Efficiently transfer visitors to the correct department with ease, ensuring a seamless experience for both visitors and employees.
Automatic Department Serial Number Reset
The department serial number is automatically reset every night according to the local time of the country, making the QMS system ready for a new day of visitor management.
Customizable Reporting
Generate reports to track visitor data, employee performance, and department statistics with customizable reporting tools, giving you valuable insights to optimize your queue management system.
QMS provides a hassle-free and streamlined workflow for handling customer flow in any business setting.
Visitor arrives at the company and proceeds to the QMS counter.
QMS employee generates a token for the desired department.
Department employees receive a notification of visitor arrival.
Employee in the department accepts the visitor request.
Visitor can be transferred to the correct department if necessary.
Visitor proceeds to the correct department and completes their visit.
Improved Customer Experience
Increased Efficiency
Enhanced Productivity
Data Insights and Analytics
Are you looking for a queue management solution that can enhance your customer's waiting experience and boost your business's productivity? Look no further than Vizitor's advanced queue management solutions. With our simple ticketing systems and customized customer journey platforms, we can seamlessly integrate with your business operations to deliver a seamless waiting experience for your customers. Book a demo with Vizitor today and experience the power of our queue management solutions for yourself.
