Wait No More! Queue Management System for Enhanced Customer Experience

Shorten wait times and improve customers' waiting experience with an intelligent customer queue management system.


Customer Satisfaction with Streamlined Queue Management

The Queue management solutions can help businesses overcome the universal frustration of waiting in line. Vizitor's advanced queue management options provide various solutions. From simple ticketing to customized customer journey platforms seamlessly integrating with a business's operations. By improving the waiting experience, companies can keep their customers happy and increase their profits.


Transform Your Waiting Room
Experience with Advanced Solutions

Enhance Customer Experience

Our smart queue management system offers a seamless experience for your customers. With self-check-in, automatic service assignment, real-time updates, and straightforward navigation. A robust waiting room structure can enhance the overall customer experience certainty.

Boost Staff Efficiency

With our automated notifications, customer segmentation, and real-time dashboard, your staff can be more productive in managing customer flow, leading to increased service capacity. Smart queue management can boost your business's productivity and profits by improving staff efficiency.

Optimize Services

Our customer queue management system integrates features to reduce administration costs. This also improves customer-employee experiences and optimizes service capacity. By optimizing your services and operations, you can provide a more efficient and effective experience for your customers while also reducing costs.

The Power of Data

Queue Management System Stats You Need to Know


Reduces wait


Increases customer


Improves staff


Mobile ticketing reduces
wait times

Queue Management Features

24px-check Department Creation

Efficiently manage visitors by creating multiple departments and assigning employees to manage visitors in those departments.

24px-check Employee Department Update

With QMS, updating the department of employees is hassle-free and easy, ensuring that your visitor management process is always up-to-date.

24px-check Token Generation

The QMS generates unique tokens department-wise with serial numbers for each department. The serial numbers increase for each ticket generated in each department, making visitor tracking a breeze.

24px-check Real-time Notifications

Stay up-to-date with visitor arrivals with real-time notifications that employees in a particular department receive when a visitor arrives at their department.

24px-check Visitor Request Acceptance

An employee in the department can easily accept the visitor request, and the notification is removed from other employees in the same department, reducing confusion and making the process more efficient.

24px-checkCounter Details Notification

Once an employee accepts the visitor's request, the visitor receives a notification with the counter details, making their visit smooth and hassle-free.

24px-check Department Transfer

Efficiently transfer visitors to the correct department, ensuring a seamless experience for visitors and employees.

24px-check Automatic Department Serial Number Reset

The department serial number is automatically reset every night according to the country's local time, making the QMS system ready for a fresh new day of visitor management.

24px-check Customizable Reporting

Generate reports to track visitor data, employee performance, and department statistics with customizable reporting tools, giving you valuable insights to optimize your queue management system.

Learn more about Queue management system

Streamlined Workflow of QMS

Smart queuing system provides a hassle-free and streamlined workflow for handling customer flow in any business setting.


The visitor arrives at the company and proceeds to the QMS counter.


QMS employee generates a token for the desired department.


Department employees receive a notification of visitor arrival.


Then, an employee in the department accepts the visitor's request.


Visitors can be transferred to the correct department if necessary.


Visitor proceeds to the correct department and completes their visit.


Value Adding Visitor
Management System Benefits

Wallet Benefit Improved Customer Experience

  • Reduced waiting times
  • Automated notifications for real-time updates
  • Self-check-in kiosks for a faster check-in process

Wallet Increased Efficiency

  • Auto-staff assignment.
  • Live dashboard for customer flow
  • Automatic service assignment for staff

WalletEnhanced Productivity

  • Easy staff department changes.
  • Smooth visitor department shifts.
  • Auto-reset department numbers daily.

Wallet Data Insights and Analytics

  • Using customer data for personalization.
  • Analytics to track visitor trends and improve.
  • Happy customers mean more money

Experience Queue Management Solutions with a Demo

Are you seeking a queue management solution to enhance your customer's waiting experience and boost your business's productivity? Look no further than Vizitor's advanced queue management solutions. With our simple ticketing systems and customized customer journey platforms, we can seamlessly integrate with your business operations to deliver a seamless waiting experience for your customers. Book a demo with Vizitor today and experience the power of our queue management system.


Frequently Asked Questions

The three types of queuing systems are Single server, Multi-server, and Infinite population queuing system.
Queues can be managed by implementing a Queue Management System, which can help in reducing wait times, improving customer experience, and increasing staff efficiency.
A Queue Management System is needed to streamline the customer flow, reduce wait times, increase staff efficiency, and improve overall customer experience.
A Queue Management System works by allowing customers to take a ticket or join a virtual queue, which is managed by a system. The system then assigns customers to a service point when it becomes available, based on the type of service required.
A real-life example of a queue is waiting in line at a grocery store, a bank, or a theme park ride.
The most common type of queuing system is the single server queuing system, where one server serves customers in the order they arrive.
A virtual queuing system is a system where customers can join a queue through a mobile app or a website, without physically waiting in line.
Some queue apps may be free, while others may require a subscription or payment for certain features.
Yes, there are several queue management apps available in the market, which can help businesses manage customer queues more efficiently. Try Vizitor's queue management system.
The cost of a virtual queue system may vary depending on the features and functionalities required. It is best to consult with a queue management system provider for a specific quote.