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Vizitor VS FacilityOS:
Find what fits your workplace

FacilityOS is an enterprise IWMS platform. Vizitor is a dedicated visitor management and workplace operations system. This page walks you through the real differences: scope, pricing models, setup complexity, and ideal use case so you can choose with confidence.

TRANSPARENCY: This page is published by Vizitor. We handle that by citing every pricing figure to its primary source, stating honestly where the other platform is the better fit, and keeping a corrections policy: find a factual error, email support@vizitorapp.com and we fix it within 48 hours.

Last updated: 8 June 2026

    BY THE NUMBERS

    Real Results From Real Workplaces

    Reduction in lobby wait time 80% Reduction in lobby
    wait time
    Average visitor check-in time 30s average visitor check-in
    time
    Digital audit trail completeness 100% Digital audit trail completeness zero missed records
    Workplaces running Vizitor across 15+ countries 500+ Workplaces running Vizitor across 15+ countries
    Vizitor recommended

    Purpose-built visitor management, live in under an hour

    • Visitor check-in + desks + rooms + attendance + queues, all native
    • Works on Android or iOS, any tablet you already own
    • Free starting tier, monthly or annual billing, transparent pricing
    • 4.8/5 rated on Capterra, easy to use and setup
    • Self-serve setup, live in under an hour
    • No long implementation project required
    Start for Free
    Choose FacilityOS if you need

    Enterprise facilities management beyond visitor reception

    • Full integrated workplace management system (IWMS) covering real estate, facilities, and capital planning
    • Maintenance management and service request workflows across large campuses
    • Space planning with CAD floor plan integration and utilisation analytics at enterprise scale
    • Asset lifecycle management for equipment and real estate portfolios
    • Suitable for corporate real estate teams, large facility management departments, and enterprises with 1,000+ employees
    • Note: FacilityOS requires a full implementation engagement. It is not suitable for teams wanting to go live within a day.

    Pricing

    What Each Platform Actually Costs

    Value for Money

    Vizitor

    Premium Plan

    $864/ PER YEAR/PER LOCATION

    Confirm at vizitorapp.com/pricing, monthly or annual


    All Free features, plus:

    • Custom logo & branding on kiosk
    • Visitor photos & image capture
    • Physical badge printing
    • Digital NDA & legal documents
    • + 6 more features
    Enterprise IWMS

    FacilityOS

    Enterprise Plan

    Custom / CONTACT SALES FOR PRICING

    FacilityOS (part of the Eptura platform) does not publish pricing. Enterprise contracts are custom-quoted and typically require an implementation engagement. eptura.com, June 2026.


    Core IWMS capabilities:

    • Space planning and CAD floor plan integration
    • Maintenance management and work orders
    • Asset lifecycle and capital planning
    • Visitor management module (part of suite)
    • + 4 more features

    Which Platform Is Suitable

    Right Platform By Situation

    Select the scenario that describes your organisation

    Vizitor Recommended

    Unlimited visitors, multiple locations, no complex implementation required. Vizitor's Premium plan covers badge printing, host alerts, custom branding, visitor photos, NDA capture, and multi-location management from $72/month. A free plan exists for startups, no credit card, no countdown.

    FacilityOS is an enterprise IWMS that requires a full implementation engagement. It is not designed for small or medium businesses, and pricing is not available without a sales conversation.

    Start Free Trial
    FacilityOS Not Recommended

    FacilityOS is built for enterprises with complex facilities management requirements: space planning across large campuses, maintenance work order systems, asset lifecycle management, and real estate portfolio reporting. A small or medium business will be over-served and over-charged.

    There is no free plan, no published pricing, and no self-serve setup. FacilityOS requires an implementation project that typically takes weeks or months. For a team that wants visitor management live today, FacilityOS is the wrong tool.

    Vizitor Recommended

    200 to 600 people, 2 to 8 offices, hybrid working, standard GDPR compliance. Visitors, desk booking, room scheduling, and attendance tracking in one system, not a complex enterprise suite that takes months to configure.

    Vizitor's all-in-one platform covers all of this natively. Multi-location management is included in Premium, not gated behind an enterprise contract. Queue management and delivery management are included at no extra cost.

    Explore Vizitor
    FacilityOS Not Recommended at This Stage

    FacilityOS is purpose-built for enterprises with dedicated facilities management teams, corporate real estate functions, and capital planning requirements. A growing office of 200 to 600 people typically does not have the internal infrastructure to justify a full IWMS deployment.

    The total cost of ownership for FacilityOS, including implementation, training, and ongoing support, will significantly exceed what a growing company needs to spend to solve visitor management and basic space booking.

    Vizitor for Visitor Management

    Vizitor's Enterprise plan supports unlimited locations from a centralised admin dashboard, with role-based access, evacuation management, watchlist screening, blacklisting, overstay alerts, API and webhook access, and dedicated support.

    If your enterprise already uses or is evaluating an IWMS for facilities and real estate, Vizitor can sit alongside it as the dedicated visitor management and front-of-house layer. The two are not mutually exclusive.

    Talk to an Expert
    FacilityOS for Full IWMS Requirements

    If your enterprise has a dedicated corporate real estate team, requires lease accounting, manages large-scale maintenance workflows across hundreds of assets, and needs capital planning tools, FacilityOS (Eptura) is a legitimate IWMS evaluation candidate.

    Be aware: FacilityOS's visitor management module is one feature inside a large enterprise platform. If visitor management is your primary requirement, you will be paying for significant capability you do not need. Evaluate whether a best-of-breed visitor management tool alongside your existing systems is a better fit than an all-in-one IWMS.

    Vizitor Recommended

    Vizitor is widely used in healthcare and education. Hospitals, clinics, and schools rely on Vizitor for touchless check-in, visitor photo capture, digital consent forms, instant host notification, and real-time building visibility across multiple locations.

    Critically, Vizitor includes a queue management module, with digital tokens, counter display, and wait-time alerts built for clinic waiting rooms and school receptions. Budget-constrained schools can start on the free or Starter plan.

    Talk to Us About Your Requirements
    FacilityOS Not Designed for This Segment

    FacilityOS is an enterprise IWMS built for corporate real estate and large facility management operations. It is not purpose-built for healthcare reception flows, school visitor management, or patient queue management.

    Healthcare organisations and schools that need a visitor management system with fast setup, transparent pricing, a free plan, and a queue management module will find Vizitor is a significantly better fit at a fraction of the cost and complexity.

    Feature by feature, with category ratings

    How Each Platform Compares

    Each category header shows how both platforms score out of 10. All data verified from primary sources, June 2026.

    Pricing & value
    Vizitor 9/10 FacilityOS 4/10 Vizitor wins
    Feature
    VizitorVizitor
    FacilityOS
    Free plan
    Available, no credit card required
    No free plan
    Published pricing
    Yes, transparent on pricing page
    No, enterprise custom quotes only
    Setup cost
    Self-serve, no implementation fee
    Implementation project required, significant additional cost
    Time to value
    Live in under an hour
    Weeks to months depending on scope
    Visitor management capability
    Vizitor 9/10 FacilityOS 6/10 Vizitor wins
    Feature
    VizitorVizitor
    FacilityOS
    QR & touchless check-in
    All plans
    Available as part of IWMS suite
    Host notifications (email, SMS)
    All plans
    Available
    Badge printing
    All plans
    Available
    OTP verification
    All plans
    Verify with FacilityOS
    Android kiosk support
    Android 10+ and iOS 11+
    Verify with FacilityOS
    Primary product focus
    Visitor management is the core product
    Visitor management is one module of many in a large IWMS
    Platform breadth
    Vizitor 7/10 FacilityOS 9/10 FacilityOS wins
    Feature
    VizitorVizitor
    FacilityOS
    Desk & space booking
    Native module, shared data layer
    Available, enterprise-grade space planning
    Maintenance management
    Not available
    Core capability, work orders and scheduling
    Real estate and lease management
    Not available
    Available, enterprise feature
    Queue management
    Native module, included
    Not available
    Delivery management
    Native module, included
    Not listed as a feature
    Security & compliance
    Vizitor 7/10 FacilityOS 8/10 FacilityOS wins
    Feature
    VizitorVizitor
    FacilityOS
    GDPR compliance
    All plans
    Available
    SOC 2 certification
    Verify with Vizitor
    Available, enterprise compliance standard
    SSO & SCIM
    Verify with Vizitor
    Available at enterprise level
    Emergency evacuation management
    Available
    Available
    Setup & ease of use
    Vizitor 9/10 FacilityOS 3/10 Vizitor wins
    Feature
    VizitorVizitor
    FacilityOS
    Self-serve setup
    Yes, most teams live in under an hour
    No, full implementation project required
    Free plan to start
    Yes, no credit card required
    No
    Training required
    Minimal, intuitive interface
    Extensive, complex enterprise system
    Target user
    Office managers, IT, HR, reception staff
    Facilities managers, corporate real estate teams, IT enterprise

    Verified reviews

    What Vizitor Users Say

    What people think about us

    ★★★★★

    "Easy to implement and easy to train people on. Fast response time to questions. Great value for the money."

    Verified Capterra Review

    ★★★★★

    "We manage every visit at different entities in a single compound without tension. Very easy to use, anyone can work on it after a few minutes."

    Verified Capterra Review

    ★★★★★

    "We use Vizitor to track parents and visitors on our school campus. Helps ensure safety and is easy to use across tablet, mobile, and desktop."

    Verified Capterra Review

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    • right blue 30-second visitor check-in
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    FAQ

    Frequently Asked Questions

    Still have questions? Our team answers within 2 hours.
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    FacilityOS (part of the Eptura IWMS platform) does not publish pricing. All contracts are custom-quoted through enterprise sales. You should expect not just a software licence fee but also an implementation engagement fee, which can be significant for a full IWMS deployment. Vizitor publishes all pricing transparently on its pricing page, offers a free plan with no credit card, and a paid Premium plan from $72/month per location. For organisations where visitor management is the primary requirement, Vizitor will deliver significantly better value than purchasing an enterprise IWMS for this use case alone.

    Yes. Vizitor and FacilityOS serve different primary use cases. FacilityOS is a full IWMS covering maintenance management, real estate, asset lifecycle, and capital planning. Vizitor is a purpose-built visitor management and workplace operations platform. Enterprises that need both the deep facilities management capabilities of an IWMS and a best-of-breed visitor management system can use Vizitor for front-of-house visitor check-in, queue management, desk booking, and delivery management, while FacilityOS handles the back-of-house facilities operations. Contact Vizitor's team to discuss integration options for your specific environment.

    FacilityOS was formerly the flagship product of iOFFICE. In 2022, iOFFICE merged with SpaceIQ to form Eptura, a broader IWMS provider. FacilityOS is now marketed under the Eptura brand alongside other products. If you are evaluating FacilityOS or have an existing iOFFICE contract, verify directly with Eptura (eptura.com) which product line applies to your account and what the current product roadmap looks like, as the product family has undergone significant changes.

    Yes. FacilityOS is an enterprise IWMS designed for organisations with complex facilities management requirements: maintenance work orders, real estate portfolio management, capital planning, and large-scale asset tracking. If your primary requirement is visitor check-in, badge printing, host notifications, desk booking, and a queue management system, FacilityOS is significant overkill. You would be paying for and managing an enterprise system with a long implementation timeline when Vizitor can have you live in under an hour with a free starting plan.