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Trust Center

Is Vizitor Legitimate and Secure?

Who runs Vizitor, how we protect data, what we're certified for, and how to reach us if something looks wrong.

ISO 27001
GDPR Compliant
VAPT Tested
AES-256 Encrypted
Verified & accountable
At a Glance

Why Organisations Trust Vizitor

Full detail on each point is below.

Since 2018

Registered company, operating in the open for over 7 years.

500+ Organisations

Across 15+ countries, including Nestle, Samsung, Hard Rock, and Veolia.

Independently Certified

ISO 27001 information security certification, plus regular VAPT testing.

Named, Reachable Team

Leadership and content authors are public. No anonymous vendor behind this site.

This page exists to answer one question directly: can you trust Vizitor with your visitor and employee data? Here is exactly who we are, what we're certified for, and how to verify it or reach us.

1

Company Legitimacy

Vizitor is a product of AIVizitor Labs Private Limited, founded in 2018. What started as a visitor management system has grown into a full workplace management platform used by 500+ organisations across 15+ countries. Read the full story on our About page.

2

Leadership & Accountability

Vizitor is led by Gaurav Saini, Founder & CEO. Our writers, strategists, and support staff publish under their real names, not anonymous "Vizitor Team" bylines. Meet the people behind the product and the content on our Authors page.

3

Security Certifications

  • ISO 27001: certified for information security management.
  • GDPR compliant: covering EU/EEA/UK visitor and customer data.
  • India DPDP Act 2023: aligned data handling for Indian customers.
  • VAPT tested: regular vulnerability assessment and penetration testing of our platform.

Full technical detail lives on our Security & Compliance page. Enterprise customers can request audit reports and our DPA at hello@vizitor.co.

4

Data Practices

We don't sell visitor or customer data. Data in transit is protected with TLS 1.2+, data at rest with AES-256 encryption. You control retention and can export or delete your data at any time. Full detail is in our Privacy Policy.

5

Subprocessors

We rely on a small set of vetted providers for cloud hosting, SMS/WhatsApp/email delivery, and PCI-DSS compliant payment processing, each under a data processing agreement. We do not use these providers to sell or share your data beyond delivering the service. Enterprise customers can request the current subprocessor list at hello@vizitor.co.

6

Editorial Integrity

Content on this site, including comparisons with other vendors, is written by named authors and reviewed for accuracy before publishing. See our full Editorial Policy for how we research, fact-check, and correct our content.

7

Responsible Disclosure

If you're a security researcher and find a vulnerability in Vizitor, please report it to hello@vizitor.co before disclosing it publicly. We investigate every report and will acknowledge receipt and keep you updated as we work on a fix.

8

Contact

AIVizitor Labs Private Limited

Security & Privacy: hello@vizitor.co

Contact: vizitorapp.com/contact