Visitor and Workplace Security for IT, Security and Compliance Teams
Vizitor is a workplace management platform built to meet IT and security team requirements: SSO with SCIM provisioning via Okta and Microsoft Entra ID, immutable audit logs, role-based access control, configurable data retention, GDPR-compliant visitor data handling, and integrations with access control systems including HID, Genetec, and Brivo. Every visitor record is screened, logged, and exportable for compliance audits.
Six Reasons IT and Security Teams Reject the Current Visitor System
The visitor system is usually the last tool IT reviews and the first one that fails a security and compliance audit. Here is why.
Another Tool IT Has to Manage Users For
Visitor system has its own user database
The visitor system has its own user database that IT manually adds, updates, and removes. When an employee leaves, their visitor system access persists for weeks. There is no SCIM sync, no SSO integration, and no automated deprovisioning. IT owns the cleanup instead of the identity provider.
No Audit Trail When Something Goes Wrong
Incident investigations have no reliable log to reference
A visitor incident occurs and security needs a log of who entered, when, which host approved them, and what areas they accessed. The paper log is incomplete or missing. There is no timestamp, no approval record, and no way to reconstruct the sequence of events for a legal or HR investigation.
Visitor Data Stored With No Retention Policy
Legal has no way to verify GDPR compliance
GDPR requires visitor records to be deleted after a defined period. The current system has no automated deletion and legal has no way to verify compliance. When a data subject access request arrives, nobody knows where the records are or how long they have been stored.
Access Control and Visitor System Are Separate
Security must manually bridge two disconnected systems
A visitor is approved in the visitor system but access control has no idea. Security must manually key in access or rely on reception staff to escort everyone. There is no credential provisioning on check-in and no revocation on check-out. The two systems have never spoken to each other.
No Watchlist Screening Before They Enter
Flagged individuals access the building undetected
Without denied-party or watchlist screening at check-in, flagged individuals can access the building. The IT team finds out only when legal or compliance asks. The check-in system collected a name but compared it against nothing. There is no real-time screening event in the audit trail.
RFP Questions That Take Days to Answer
Enterprise procurement blocked by slow vendor responses
Every enterprise procurement requires answers to 40-plus security and compliance questions. The visitor system vendor answers slowly or not at all, blocking IT from approving the rollout. Security questionnaire documentation covering encryption, SSO, and data handling is simply not available on request.
Workplaces secured with Vizitor worldwide
Compliant data handling and configurable retention with DPA available
Capterra rating from security and operations teams
Built to Pass IT and Security Review
Vizitor addresses every line item on the IT and security checklist: SSO with SCIM, immutable audit logs, RBAC, configurable data retention, GDPR-compliant data handling, access control integration, and watchlist screening. The same platform that handles visitor security at reception also satisfies the requirements your IT team brings to the procurement table.
- SSO with SAML 2.0 support and SCIM provisioning via Okta and Microsoft Entra ID (Azure AD)
- Role-based access control (RBAC) with granular permissions by location and function
- Immutable, time-stamped audit logs exportable for compliance investigations
- Configurable visitor data retention with automated deletion for GDPR defensibility
- Watchlist screening and denied-party checks at every check-in
- Real-time access control integration with HID, Genetec, and Brivo
- ID verification and host approval workflow before visitor entry
- Data Processing Agreement (DPA) available for GDPR-regulated customers
* GDPR-compliant data handling · DPA available · SSO + SCIM ready
Four Domains IT Reviews Before Approving Any Visitor System
IT and security teams evaluate visitor systems against four primary domains. Vizitor addresses all four with documented capabilities, not just checkbox answers.
Identity and Access Management
SSO, SCIM, Okta/Entra ID sync, RBAC with per-location permissions, automated provisioning and deprovisioning. IT owns the identity layer, not the visitor system vendor.
- SAML 2.0 SSO with Okta and Microsoft Entra ID
- SCIM auto-sync creates, updates, and deactivates users
- RBAC: per-role, per-location, per-function permissions
- No manual user management required from IT
Data Governance and Compliance
Configurable retention periods, automated deletion schedules, GDPR-aligned data handling, encrypted data at rest and in transit, DPA available, exportable records for audits.
- Configurable retention with automated deletion
- Encrypted at rest and in transit (TLS)
- Data Processing Agreement (DPA) available on request
- Full visitor records exportable for compliance review
Physical Security Integration
Native integrations with HID, Genetec, and Brivo. Approved visitors receive temporary digital credentials. Watchlisted visitors trigger immediate security team alerts.
- HID, Genetec, and Brivo access control integrations
- Temporary credentials issued on approved check-in
- Credentials revoked automatically on check-out
- Watchlist match triggers immediate security alert
Incident and Emergency Readiness
Real-time occupancy roster for evacuation, full audit trail for incident investigations, mass notification to all on-site staff, one-click export of who was in the building and when.
- Live evacuation roster always current and exportable
- Immutable audit trail for incident reconstruction
- Mass notification to all on-site visitors and staff
- One-click export of full building occupancy at any time
How Vizitor Answers the IT Security Checklist
Side-by-side view of how Vizitor compares to legacy paper or basic visitor systems on the criteria IT teams include in every security RFP.
| Security requirement | Legacy paper / basic system | Vizitor |
|---|---|---|
| SSO / SCIM integration | Not available | Okta, Entra ID, SAML 2.0 |
| Automated user provisioning | Manual | SCIM auto-sync |
| Visitor data retention control | None / manual | Configurable, automated deletion |
| Audit log export | CSV export, not immutable | Immutable, time-stamped, exportable |
| Access control integration | None | HID, Genetec, Brivo |
| Watchlist screening | None | Per check-in, configurable lists |
| GDPR-compliant data handling | Unclear | Documented, DPA available |
| Emergency evacuation roster | Printed list | Live, real-time export |
Answer Your Security RFP Faster
IT and security teams regularly receive 40-plus question security questionnaires during vendor evaluation. Vizitor provides pre-answered security questionnaire documentation covering data handling, encryption, SSO/SCIM, access control, and GDPR compliance.
Contact our team to receive the full questionnaire package before your procurement review. We respond to security documentation requests within one business day so your IT team is never blocked waiting for vendor answers.
- Pre-answered security questionnaire covering 40-plus standard questions
- Data handling, encryption, and retention documentation
- SSO/SCIM architecture details and identity provider compatibility
- Access control integration technical specifications
- GDPR compliance documentation and DPA template
The Full Platform Behind the Security Checklist
Every security requirement above connects to a deeper Vizitor capability. Explore the specific features your IT team will evaluate.
Frequently Asked Questions From
IT, Security and Compliance Teams
Yes. Vizitor supports SAML 2.0-based SSO with Okta and Microsoft Entra ID (Azure AD). SCIM provisioning automatically creates, updates, and deactivates Vizitor user accounts based on your identity provider. IT manages one identity directory and Vizitor stays in sync without manual user management.
Yes. Vizitor's RBAC system allows IT administrators to define permissions by user role, location, and function. Reception staff, security teams, facilities managers, and HR each see only the data and controls relevant to their role. Granular permissions mean IT maintains principle-of-least-privilege access across all Vizitor users.
Vizitor checks every visitor against configurable watchlists at the point of check-in, before they enter the building. Watchlists can include denied parties, suspended contractors, or custom security lists. A watchlist match blocks check-in and sends an immediate alert to the designated security contact. All screening events are logged in the audit trail.
Vizitor handles visitor data in a GDPR-compliant manner, including configurable retention periods and automated deletion schedules. Visitor data is encrypted at rest and in transit. A Data Processing Agreement (DPA) is available for customers who require it. Contact the Vizitor team for data residency and storage location details for your deployment.
Yes. Vizitor maintains an immutable, time-stamped audit log of every visitor check-in, check-out, host approval, watchlist alert, and badge print event. Logs are exportable in CSV and can be filtered by date, location, visitor, or event type. They are designed to be defensible in compliance audits and incident investigations.
Vizitor supports configurable data retention periods set by your organization. After the retention period, visitor records and associated personal data are automatically deleted. This automated deletion workflow is documented and auditable, giving your compliance and legal teams evidence of GDPR-compliant data lifecycle management.
Yes. Vizitor provides a Data Processing Agreement (DPA) for customers who require it under GDPR or similar data protection regulations. The DPA documents the roles, responsibilities, and obligations for processing visitor personal data. Contact the Vizitor team to request the DPA before your procurement or compliance review.
Yes. Vizitor integrates with HID, Genetec, and Brivo access control systems. Approved visitors can receive temporary digital access credentials automatically on check-in. Denied visitors or watchlist matches trigger real-time security team alerts. All access events are logged in the Vizitor audit trail.
Yes. Vizitor has native integrations with HID, Genetec, and Brivo. The integration allows visitor credentials to be provisioned automatically on approved check-in and revoked on check-out. Security teams see visitor access events in both Vizitor and their access control platform for a unified audit record.
Vizitor encrypts all visitor data at rest and in transit using industry-standard encryption. All data transmission uses TLS. Contact the Vizitor security team for the full technical specification sheet and data processing documentation.
Give IT and Security the Audit Trail They Need
Vizitor gives IT the SSO/SCIM integration they require, security the watchlist screening and access control they demand, and compliance the GDPR-defensible data handling and exportable audit logs they need for every review. Start your free trial or book a demo with the security team.